Here are some helpful tips for using and taking care of your Supo knife:
• To prevent food from accumulating, be sure to carefully clean the blade after each use
• Hand wash your knife and dry it immediately afterwards
Supo knives are made from high carbon steel and with good care, it will last you a long time. After each use, remember to immediately wash it with your hand using a soft sponge. Dry it with a towel after washing and then oil it with a knife oil or regular food oil of your choice.
• Avoid using too much force while using the Supo knife; it's a sharp, precise tool that doesn't require extra force
• Don't put the Supo in the dishwasher, as this can affect the knife's quality
• To prevent rust, avoid storing the knife in damp areas.
Hope these tips help you get the most out of your Supo knives!

Just wanted to give you a heads up that the invoice for your purchase has been sent to the email address you provided. If you haven't received it yet, no worries! Just send us an email at contact.supostore@gmail.com and our amazing customer support team will take care of it for you.

Take a look at your email for the order confirmation number.

We understand how important it is to have your package delivered to the correct address. That's why we offer a simple solution to update your delivery details before your order leaves our warehouse.
To make changes to your address, all you need to do is contact our friendly customer service team by send the email to this email address: supotracking@gmail.com within 24 hours from the order completed.
Just remember to include "Address change" as your message subject so we can promptly assist you in adjusting your delivery details.
Once your order has been dispatched, it might not be possible to make any changes to your delivery address due to logistical constraints.
We always encourage our customers to double-check their information to avoid any confusion or inconvenience.
If you have any concerns or questions, our dedicated staff is here to help.
Don't hesitate to reach out!

We have a huge demand for Supo, so we've made things even more convenient for you. Our team has switched to a fully automated ordering and shipping process to ensure lightning-fast delivery. While this speedy turnaround might make it a bit tricky for us to make changes to your order right away, there's no need to worry! You can modify your order as long as it is within the specified 24-hour window of placing it. If you happen to miss this timeframe, you still have the option to return your order within 30 days of receipt. Just reach out to our awesome customer service team, and they'll swiftly process your request and make it as hassle-free as possible. We truly value your business!
If you want to find out more information, feel free to check out our terms and conditions at https://supoknife.com/pages/return-and-refund-policy
We're here to help, so don't hesitate to get in touch if you need anything. Happy shopping!

We completely understand that things can be unpredictable and that sometimes plans need to be adjusted. No worries, we've got you covered! We have a huge demand for Supo, so we've made things even more convenient for you. Our team has switched to a fully automated ordering and shipping process to ensure lightning-fast delivery. While this speedy turnaround might make it a bit tricky for us to make changes to your order right away, there's no need to worry! You can modify your order as long as it is within the specified 24-hour window of placing it. If you happen to miss this timeframe, you still have the option to return your order within 30 days of receipt. Just reach out to our awesome customer service team, and they'll swiftly process your request and make it as hassle-free as possible. We truly value your business!If you want to find out more information, feel free to check out our terms and conditions at https://supoknife.com/pages/return-and-refund-policyWe're here to help, so don't hesitate to get in touch if you need anything. Happy shopping!

We know that sometimes things don't work out with your purchase, and that's completely understandable! If you need to return your order within 30 days of receiving it, you can track it using the provided tracking number. Rest assured, we've got you covered. Just reach out to our friendly customer support team at contact.supostore@gmail.com and let us know why you'd like to return your product. Just take note that the customer is responsible for the cost of return shipping, and we are unable to cover any fees. To find out more information, you may visit our Return Policy page.

Shipping takes about 3-5 business days.

Finding out the shipping fee for your Supo order is super easy! All you have to do is head over to our website and go to the order page. There, you'll find the information that you need.
At Supo, almost all knife orders over $100 are free shipping.

Hey, here's what you need to do to track your order: Simply grab your order number, tracking number, or email address and head on over to the tracking page. Pop the information you just grabbed into the right spot and hit "track." And there you go! You'll now be able to keep an eye on your order's progress. Easy, right?

To track your package easily, click here and use your order number to access your order details. This will allow you to monitor its progress at every stage. Please note that if your order contains multiple or large items, they may be shipped separately and have different tracking numbers.Your tracking number may display one of the following updates for up to 48 hours after the shipment is sent: "Label Created," "Pending," "Shipping Information Received," or "Shipping Information Created." These updates do not always indicate that your item is not in transit. It could simply mean that the item has not yet been scanned at the next delivery hub.After some time, you may see the following tracking status for your order:In transit: The package is currently on its way to its destination.Delivered: The courier confirmed delivery of the package.Return to Sender: The package was returned to us due to the following reasons: incorrect address, recipient unavailable, or shipment error.Delivery Failed: The courier attempted to deliver the package but was unsuccessful.We aim to deliver your order promptly, but delivery times may vary depending on your location. If you encounter any problems, such as RTS (Return to Sender) or failed delivery, or if your package is not received even after being marked as delivered by the courier, please contact supotracking@gmail.com. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

We understand that errors can happen when you place an order. While we can't always guarantee an immediate correction before your order is shipped out, we're here to help you! We've found that common mistakes made by customers include providing the wrong address, ordering incorrect quantities, making duplicate orders, and more.But don't worry! If you have any concerns about these issues, you can contact our excellent customer service team as soon as possible at supotracking@gmail.com, and they will be happy to assist you in any way they can.